When I worked in quality management some years back, before I had ever considered feng shui, I was told an interesting story by an auditor.
A company employing a workforce of mainly unskilled female workers was having trouble retaining staff. This was impacting on the business because recruiting and retraining takes time and money.
The management decided to ask why the staff kept leaving. They sent out a questionnaire and were surprised by the answers.
The main issue was the tea room, it was dingy and uninviting.
The company took this on board and redecorated the room. A few new chairs and a microwave were put in to improve the facility.
The result was that after that point no more staff left and the turnover problem was solved.
Although this was considered a quality issue for the company, the answer really lay with a feng shui solution (except for the microwave, sometimes you have to bend the rules!)
I like to think of feng shui as auditing for quality of life.
Feng shui is about asking questions to find out what would make peoples lives better. Asking the right questions will help to get the best responses to help make those positive changes.